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F.A.Q

Frequently Asked Questions | Carpetland Carpet One Floor & Home

At Carpetland Carpet One Floor & Home, we're committed to helping you make the best decisions for your home flooring needs. Whether you're looking for carpet, hardwood, laminate, vinyl, or tile, we’re here to provide answers to your most common questions.

Carpetland Carpet One Floor & Home is a locally owned and operated flooring store offering a wide range of quality flooring products including carpet, hardwood, luxury vinyl, tile, laminate, and area rugs. As part of the Carpet One cooperative, we offer the buying power of over 1,000 stores while delivering personalized customer service.

  • Carpet: Large in-stock selection plus hundreds of styles available from Shaw, Mohawk, and Engineered Floors.
  • Designer & Wool Carpets: Premium brands like Karastan, Masland, Stanton, Kane, Nourison, Godfrey Hirst, and Dixie Home.
  • Hardwood: Factory-finished, site-finished, and specialty finishes like low-VOC Rubio Monocoat.
  • Luxury Vinyl Plank & Tile: Water-resistant, kid- and pet-friendly wood-look and tile-look styles.
  • Laminate Flooring: Stylish, scratch-resistant, durable, and budget-friendly.
  • Ceramic & Porcelain Tile: Ideal for kitchens, bathrooms, and high-moisture areas.
  • Area Rugs: Standard sizes or custom rugs tailored to your space.

Yes! Many of our carpet and vinyl flooring products are designed to withstand the wear and tear of busy households with pets and kids. Ask about our stain-resistant and durable flooring options.

Yes — many products carry a Diamond level warranty and our industry-leading The Beautiful Guarantee®. If you don't love your new floor, we'll replace it for free for qualifying products. Ask your local associate for full details.

Yes. Carpetland Carpet One offers special financing plans, including 12-month and 18-month options with approved credit. Contact your local store for current promotions.

We have two locations in the Greater Cincinnati area:

  • Milford, Ohio
  • Erlanger, Kentucky

Click here for location information.

Yes! Schedule a free in-home estimate today. Our flooring experts will help you choose the right product and provide a no-obligation quote. Click here to schedule.

Absolutely. Our installation team ensures your new floor is installed properly and meets the highest standards of quality and craftsmanship.

Each flooring type has its own care guidelines. Visit our Flooring Care Guide for product-specific cleaning and maintenance tips.

Yes! Our flooring experts can guide you based on your lifestyle, budget, and design preferences. Try our Room Visualizer Tool to see how different flooring options will look in your space.

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